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Why UK Housing Advice?
Experienced, Expert Legal Advice.
Free No Obligation Advice
100% No Win No Fee.
Offer Home Repair Assessment
F.A.Q.
If you have notified your landlord of issues with your home and these have been left unattended, you are legally entitled to seek legal advice or for a solicitor to make your landlord carry out your home repairs. You could be eligible to claim for housing disrepair if your home has any of the below issues.
What Legal Obligations Does My Landlord Have?
Your landlord is under no obligation to improve your property, however, they are legally required to carry out repairs in order to maintain the property and ensure your safety.
They are specifically responsible for: The structure and exterior of the premises; Water pipes and installations relating to water usage – such as baths, sinks, drainage systems and toilets; Gas pipes and electrical wiring; Heating systems (excluding cookers);
Does My Tenancy Agreement Affect My Right To Claim?
The type of tenancy agreement you have can affect your rights and responsibilities. Generally speaking, if you do not have exclusive use of any part of a property, you have a license to occupy. If you have exclusive use of part or the whole of the property, you are likely to have an assured or short-hold tenancy agreement.
Our experienced team of advisors can help you establish your rights with regards to your individual circumstances. Simply complete our online claim enquiry form to establish your right to make a claim.
How Long Will It Take To Process My Claim?
Each case is individual. On average, housing disrepair claims undertaken by our team are generally settled within a matter of months. During this time, we act entirely on your behalf, removing any stress from the process.
How Much Will I Have To Pay?
We offer free housing appointments for one of our specialist housing team to visit you at your home to assess the disrepair. At this point we can either provide you with free specialist housing advice or refer you onto one of our panel Solicitors. Should they succeed with your claim then they will deduct a percentage from the compensation. If the Solicitor does not succeed then they will not present you with a bill of costs. Our Panel of Solicitors will deduct a maximum of 30% of any compensation awarded. After signing the CFA, there is a 14 day “cooling off” period during which the client may cancel at no cost. After this two week period, any cancellation may incur legal fees, this is something that your panel solicitor would be able to advise you on.
You can be rest assured that you will not be out of pocket as a result of the work done for you. It is your legal right to live without constant leaks, damp, rotting windows, a broken boiler or infestation.
Useful Contact Information.
Shelter Advice
Shelter Advice offers support nationwide to Tenants who are living in poor conditions. Shelter has a team for Leaseholders and can offer the relevant advice in regards to issues with service agreements, disputes with Freeholders, Payment issues and also outstanding repairs. They can also provide Legal advice as to your rights as a Leaseholder.
Call Now – 0808 800 4444
The Property Ombudsman
The Property Ombudsman are a free and impartial service who can assist in resolving disputes between Freeholders and Leaseholders.
If you have made a formal complaint with your Landlord the Property Ombudsman can look to investigate the matter without the use of legal powers to resolve the issue for both parties.
Call Now – 01722 333306
The Leaseholder Advisory Service
Call Now – 020 7832 2500
The Property Redress Scheme
If you feel like the Estate Agency is not fulfilling what is expected of them you will be able to raise a complaint to the Scheme and they will be able to take this further.
Call Now – 0333 321 9418